In this webinar, Amanda Lee will discuss the components of determining adjusted income and determining tenant rent for HUD, HOME, and USDA/RD. She’ll also review the impending changes regarding adjusted income will also be discussed throughout this informative webinar.

The Importance of Personal Protective Equipment (PPE) for Maintenance Staff -

WHAT DOES WORKPLACE SAFETY LOOK LIKE WHEN YOUR WORKPLACE IS SOMEONE'S HOME?

As we all prepare to find new ways to resume standard property maintenance activities, workplace safety is at the forefront of everyone’s minds. This is an important moment for everyone to look towards creating effective plans for operating properties in the “new normal”.

Thinking About Workplace Safety

Workplace safety is a term that many associate with construction sites or production factories. However, what does workplace safety look like when your workplace is someone’s apartment or home?

• What protective equipment do you wear when entering a tenant’s home?

• How do you train your staff to ensure professional and consistent results?

• When do you resume preventative maintenance activities?

• How do unit inspections resume and what precautions should be taken?

Proper Protective Equipment Use and Training

When we think about conducting normal maintenance activities in this new environment, it all comes down to what PPE is used. Which mask is the right one? Which gloves are most effective? 

Join Scott Ployer of National Property Management Strategies Group and moderator, Scott Precourt, of US Housing Consultants, on this 90 min webinar where we will review:

• OSHA 1910 General Industry Requirements

• How to perform a Hazard (Job) Analysis

• The Hierarchy of Workplace Safety Controls

• The Difference Between Administrative and Engineering Controls

• Types of PPE used in General Industry

• Employer Responsibilities & Employee Responsibilities

• Near Misses and Their Importance

Are Your House Rules and Occupancy Standards Fair?

Fair Housing regulations treat policies like House Rules and Tenant Selection Plans with great scrutiny. The Fair Housing Act prohibits policies from including discriminatory terms and conditions. However, the interpretation of what is discriminatory often requires a considerable amount of clarification, especially when it comes to rules regarding personal conduct.

Good Intentions or Fair Housing Discrimination?

Most housing providers create policies to create a better environment for all residents. This can include rules about what residents can do in common areas, and how they are to maintain their homes. Many times policies are created with the best of intentions but viewed under a different light, they can be considered discriminatory.

Rules of conduct are a vital part of property management. They can be used to ensure proper housekeeping standards and reduce excess noise, and keep the property a clean and safe place for all. However, it is even more important to ensure that these cannot be considered discriminatory against any protected classes under the Fair Housing Act.

Avoiding Discriminatory Policies and Terms & Conditions

In this 75-minute webinar, Amanda Lee Gross will begin with an overview of protected classes under the Fair Housing Act. Then, she will review prohibited actions in general, and how these prohibitions look when applied to policies and procedures.

This includes a detailed review of how the Fair Housing Act intersects with the everyday activity of property management.

• •. Criminal Screening Criteria
• •. Rules of Conduct
• •. Facility Rules (Fitness Center, Pools, and Laundry Rooms, etc.)
• •. Occupancy Standards

Learn to Conquer Compliance

Amanda Lee Gross will take you through a comprehensive and interactive webinar. Amanda will discuss the requirements of the Fair Housing Act from a property management professional’s perspective. First, she will take you through case examples and exercises to provide a real-world connection to the material. Next, Amanda will talk about common mistakes and issues with property policies and procedures and how to best identify these issues and correct them. Above all, she will discuss how to best protect the interests of the property while meeting Fair Housing guidelines.

Join Amanda Gross for a 90 Min Webinar on the rules and regulations of student eligibility in HUD, LIHTC, USDA/RD, and HOME programs. Whether you manage a LIHTC, HUD, Rural Development, or HOME Program property, an applicant student status affects their eligibility. Amanda will review the requirements for each program and cover the challenges when the programs are blended.

With continued advances in technology, we are now living in the “Age of the App” which has created peer-to-peer payment apps, such as Venmo, Cash, Paypal, etc. The determination of annual income includes considering proceeds from household assets, and one of many challenges for housing professionals in determining when an asset is treated as an asset, and when an asset is actually treated as an income source. 

Learn to Conquer Asset Calculations 

In this webinar, Amanda Lee Gross will review common assets encountered by housing professionals and she will even touch upon some less common assets as well. Amanda will also clarify when an asset source is actually treated as an income source. Amanda will also speak to: 

• Are these peer-to-peer treated as household assets?
• Are deposits made into the app treated as income? 
• Potential changes related to assets under HUD’s proposed rule implementing HOTMA. 
• Handling income and assets utilizing of peer-to-peer apps

Working with Gig Income for HUD and LIHTC Compliance

What is “Gig Income”? Companies like Uber, Lyft, and Upwork are providing workers the ability to earn income on their own terms. This can mean someone driving a few Uber routes a week, taking on a data entry job on Upwork, or full time employment through one of the many freelance sites. This presents challenges for assisted housing compliance, as income may be sporadic, subject to change throughout the year, and include self-employment expenses.

Handling Income From Self-Employment 

Verifying and calculating income from self-employment has always been challenging for HUD, Tax Credit and other assisted housing programs. Income in the Gig Economy is no exception to these challenges In this webinar, Amanda Lee will discuss the requirements on how to determine annual income from self-employment and how to document anticipated income from employment in this new economy.

• Determining Income from Self-Employment
• Units being Used for Business
• Documenting Self-Employment Income (Including for Lyft & Uber Drivers)
• Review of IRS Tax Forms, (Changed in 2019) 1040 & Schedule C.

Learn to Conquer the Challenges of the Gig Economy

These new sources of income will require new policies and procedures, and a new way of thinking about verifying income. In this session, attendees will receive:

• A certificate of attendance 
• A content-rich PDF manual 
• Interactive webinar training where you can ask questions and participate in knowledge checks 

As part of the NSPIRE changes, HUD wants annual inspections that are exhaustive, comprehensive and create units that are in good condition, every day. This session will talk about policies, procedures, and best practices that will make your unit inspections truly matter and keep your units in good condition and ready for REAC inspections at all times. 

In this webinar, we will review how to properly inspect a unit, set standards that are higher than the minimum, and create a dedication to safety. We discuss best practices, including technology uses for inspections, and how to establish proactive internal procedures that use annual inspections as an effective tool to maintaining safe and quality living environments.

When do start Preparing for your next HUD MOR? You know it is going to happen. It looms over your head like a swollen rain cloud building itself into a storm. You can't avoid it. You can't hide from it, your HUD Management and Occupancy Review will happen! 

Actually, an MOR is only something to dread IF you and your property is not prepared. In this 90-Minute webinar, Andrea Champine will focus on the Leasing and Occupancy areas that are reviewed during an MOR. 

Many of the most common findings on a Management Review include issues with Leading and Occupancy, from income and asset calculation issues, EIV Issues, and issues with proper documentation.

Andrea will cover the following topics: 

• MOR Steps and Categories with a focus on Category E on the HUD 9834 Form "Occupancy and Leasing"
• A Review of Resident File Checklist used by Contract Administrators (CA) when reviewing tenant files 
• Available documents that must be on hand during an MOR
• Understanding MOR Ratings
• Tips to prepare for an MOR
• Common Findings noted in MORs
• Responding to MORs

Preparing for a HUD Management Review requires constant vigilance and a focus on understanding those items which are included in the HUD 9834 Form, and how you can prepare for your next MOR with an Above Average as your goal.

October is National Domestic Violence Awareness month. In recognition of this, US Housing Consultants presented a free webinar by Amanda Lee Gross, where she discussed the rules and requirements of the Violence Against Women Act. US Housing Consultants also donated $5 per person to the National Domestic Violence Hotline for every attendee during the October 2019 webinar, which registered more than 2,300 people for the webinar.

Residents of affordable housing programs are often among the most vulnerable populations, and protections for victims of domestic violence is one of the most important advancements in HUD requirements. The rules in VAWA create real world protections for residents, and affirms the affordable housing industry’s responsibility to provide leadership and direction on making sure domestic violence victims have proper resources, support, and a safe place to call home.

In this 90 minute webinar, Amanda Lee Gross will discuss the requirements that apply to affordable housing properties under VAWA. 

Topics covered include:

• Overview of Legislative History
• Covered Housing Programs
• Key Terminology

VAWA Protection Provisions, including:

• Denial of tenancy or assistance
• Termination of assistance or tenancy
• Lease Bifurcation
• Emergency Transfers
• Notification and documentation requirements
• Review of HUD’s VAWA Final Rule and HUD’s notice H-2017-05 published Jun 30, 2017 “Violence Against Women Act (VAWA) Reauthorization Act of 2013 – Additional Guidance for Multifamily Owners and Management Agents”
• Review of Rural Developments Guidance
• Discussion of VAWA implementation for the LIHTC Program and the HOME Program

In 2018 the Low-income Housing Tax Credit program introduced a significant change - the new “Income Averaging” Minimum Set-Aside election.

In this webinar, Amanda Lee Gross breaks down the changes to Section 42 of the Internal Revenue Code relating to this new election and does so in an easy to understand format. Amanda Lee also highlights the benefits as well as the potential challenges owners may face with making this all-important election.

Topics include:

• Overview of the LIHTC program’s Minimum Set Aside (MSA) Requirements
• Understanding the available options
• Effect of the owner's multiple building election on the MSA
• Method of Achieving the Average Income Set-Aside
• Calculating income and rent limits based of the new set-asides
• Complying with the Next Available Unit Rule at an Average Income project
• Potential affects of Noncompliance at an Average Income Project

In this content packed webinar, Amanda Lee reviews the recertification requirements that apply to the Low-Income Housing Tax Credit (LIHTC) program and how a recertification can trigger the applicability of the Next Available Unit Rule. This session also includes valuable tips and red flags to be aware of when processing recertifications . 

In this session, Amanda Lee will address the following questions: 

- Which LIHTC projects must conduct annual recertification? 

- How can noncompliance from a Late recertification be corrected? 

- When is the HFA permitted to file an 8823 regarding late/incomplete recertifications, and when are they not permitted? 

- Does the Next Available Unit Rule apply to 100% LIHTC Project? 

- How is the Next Available Unit Rule apply to project that elected the Average Income Minimum Set Aside ? 

Get the answers to these questions and more by attending this webinar!

REAC Challenges for Owners and Agents include many levels of non-compliance risks. Understanding the rules behind REAC inspections is vital to understand how to best manage the REAC Process before and after the inspection. This webinar will provide a high-level review of the rules, requirements, and regulations which are a vital part of the REAC process. Including: 

• How to delay REAC inspections due to substantial rehab
• Changes to Appeals Process - Increased Scrutiny on Supporting Documents
• REAC Appeals for Modernization, Construction, and Pre-Database Adjustments
• Consequences of Poor Performances & Failing REACs

The special claims process is designed to reimburse owners of eligible HUD projects for the owner’s financial loss resulting from vacancy loss, unpaid rent, and tenant damages. However, in order to get this reimbursement, the owner/agent must file for the reimbursement. While owner/agents are not required by HUD to file for special claims, management agents who do not file special claims are essentially choosing not to collect funds that the project’s owner is entitled to. 

In this 90 minute webinar, Amanda Lee Gross - VP of Training and Compliance Policy for US Housing Consultants - will provide the information needed in order to process special claims for: 

• Vacancies after rent-up

• Unpaid rent/damages

All attendees will receive a comprehensive course manual that can be used as a reference manual long after the webinar has concluded.

Tax Credit/LIHTC Housing Projects are aging and many are in need of rehab and recapitalization. The challenges that come with this are many, and the rules can be complex.

During this informative and engaging webinar, Amanda Lee will provide attendees the information needed to maintain compliance when conducting Acquisition Rehab at a LIHTC project. 

Topics Include: 

• Certification of existing tenants
• Unit transfers
• Key deadlines
• Maximizing Credit Delivery
• Overview of Resyndication. 
• Overview of the Uniform Relocation Act. 

All attendees will receive a comprehensive course manual that can be used as a reference manual long after the webinar has concluded.

It Aint Over till It’s Over – The Treatment of Over-Income and Ineligible Households in Affordable Housing Programs – 90 Minute Webinar (Recorded Live July 11, 2019)

We all know that a household must be income qualified to move into an affordable housing unit, but sometimes even the most diligent compliance professional misses a detail or there is misreporting by the resident and a household is admitted who is not income qualified. What to do in these situations leads to many questions, such as:

• What happens if a household becomes ineligible after moving in? 
• What happens to an existing tenant who does not meet program requirements during Acquisition/Rehab? 

In this 90 minute webinar, Amanda Lee Gross will answer these questions by discussing the requirements regarding the treatment of these types of households for the following programs: 

• LIHTC
• HUD
• RD
• HOME

Amanda Lee Gross will also guide attendees on how to maintain compliance related to over-income or ineligible households when a project has more than one of the above funding sources. All attendees will receive a comprehensive course manual that can be used as a reference manual long after the webinar has concluded.